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Request: improve flexibility to integrate with CyberArk

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Can you please add support for environment variables (like those supported for ext applications) in the fields in connection properties?  It makes for much more flexible connection object creation.
 
We need this to work (this is easy for you to implement) – then we can copy connection objects and just rename them, and this parameter cascades down:
[Image: cVQMBgp.jpg]

As an added “more flexible” solution that would support ad-hoc connections, also support something like this:

[Image: mjovfQg.jpg]
The (/prompt "Servername") would prompt the user with "Servername:" and would substitute the response in place of the parentheses section.

This would allow specification of a name when they connect – allowing multiple prompts would provide best flexibility.
 
While I’m shooting for the stars with requests, we have an issue of these connections pointing to a statically numbered “dynamic” proxy account.  If two people specify the same number on their connection, and attach to the same machine, the accounts will collide and the second one will be denied.  Support for the concept of a randomized number generated at connect time would reduce likelihood, as well as improving chances that a retry would use an unused account:
Proxyacct-DomA(Random(01-29))@mydomain.loc would translate to proxyacct-DomA15@mydomain.loc on an example connection request.  The smartest nomenclature for specifying this “random” token may not be as I’ve shown, you likely have better ideas.

[Image: 5uZBFbY.png]

We can work with option 1; option 2 allows ad-hoc, option 3 is pie in the sky and just reduces potential for account collision.

Will you please consider this?

External App: is it possible to log login / logoff session?

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Hi,

is it possible to have something like Connection History for external application?

Thanks,

Fabio.

Layouts didn`t work steady

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Hello,

i captured a layout also with connection windows.
The first 1 or 2 times i choose the layout, it works correct, but then the connection windows didn`t appear. For example the width of the navigation window will change though.

Or when i switch two layouts, it`s the same behaviour.

Regards
Sandra

Application to SQL communication

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Hi,

I can see there are some similar threads, but cannot find the exact answer I am looking for.

We have installed a central SQL database, and will have users launching the application from various sites across the world. Our security department is asking if, during the communication between the application and the SQL database, are the passwords sent in plain text?

Thanks.

Export and restore

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Hello
I'm on version 9.0.5385.0
Trying to get a local copy gave me some strange behaviours (I Think).

This is what I did:
1. I choosed to Export to a .rde-file since that can have all data included.
2. Next to check my copy I opend the enviroment manager and choosed to Add from file.
3. the file-path only accepts XML and not the RDE file that I exported.
4. Easy solution, rename the file to .xml and hitting Next.
5. A varning "Use Existing file? The specified file already exists. Do you want to use the existing file for the enviroment?"
    - What does that actually mean? I am opening a file for a new enviroment, of course the file exists.
6. Choosing yes
7. Now I have to set a password for my new enviroment
8. Opening the new File-based Enviroment with my set password
9. All Credentials is missing
10. All Connections is still there
11. Adding a Connection and a Credential
12. closing the Enviroment
13. Deleting the new File-enviroment.
14. Adding a new File-enviroment, same varning about existing file
15. the new Connection and Credential is there

Questions:
Why is not .rde a valid file for a new enviroment?
Why do I get the Existing File varning?
Why is not my credentials exported?

/Anders

RD 2016 Hang

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We have a central DB with all connections. Users spread out over the world.

We see hang's and hickups when we in Europe have been using the ASG-RD for the whole day and especially when our US colleges starts to use it.

Today we were 3 Europe users that got an errormessage "An error occured on executing an sql statement   PropertiesSet" at the same time around 14:30 CET (start time for US guys)...?


We are using  9.0.5385.0  and a SQL database.

network level Authentication

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Hello,
since a cpl of weeks, when i use ASG remote desktop, i sometimes get the error: The remote computer "xxx-xx-xx" requires Network Level Authentication, which your computer doesnt support.
I run a Windows10 client, and get the error notifications when i want to remotly connect to 2008 or 2012 servers. Even servers that used to work normally with ASG now give the same error. But I am not having problems with all servers because some 2008/2012 servers normally connect with ASG.
What can i do?

ASG wont start if USB-stick enviroment is not present

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Hello
Refering to thread: *Solved* Export and restore

I have created a file enviroment on USB-stick and I also have a DB-enviroment on a server.

If I use the USB-enviroment and close ASG, remove the USB-stick then ASG wont again until I insert the USB-stick.

When the USB-stick is present I can start ASG, the login-page appears and I can open the enviroment manager and choose my DB-enviroment instead.

If ASG at startup cannot find an enviroment, why don't the enviroment manager start instead?

/Anders

SOLVED: 2015 database upgrade to 2016

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Hi. Just renew our subscription but after installing 2016 version prompts an error upgrading database, telling that subscription has ended. See attach.

.png   error.png (Size: 12.95 KB / Downloads: 4)

DPCrProv.dll error

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Hi. Getting this error for several years (several Windows versions). When trying to connect via RDP with no credentials or invalid credentials, got the dll error attached. Traslating:
The ordinal 345 could not be located in the dynamic link library
C:\Windows\SYSTEM32\DPCrProv.dll
What I've found is that library has to be with DigitalPersona software (fingerprint reader) witch is very old, but it works with my Windows10. Only have problems with ASGRD.
Any clue to get rid of this? Apart from getting in contact with DP software provider (without support)

.png   error ASGRD.png (Size: 13.34 KB / Downloads: 4)

Change Log Question

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Hello,

in ASG Remote Desktop 2016 the Change Log has also items, when f.e. a Password in a private Credential was changed.
For my opinion  private Items shouldn`t been listed in the Change Log.

Regards
Sandra

Data Optimizer did not work correct

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Hello,

we have this behaviour:

ASG Remote Desktop 2012:
a Tab Color was directly set on a Connection object (RDP-Server xxx)

After pushing "Upgrade of 2012 Environment"  in ASG Remote Desktop 2016:
In the Display-Default Values on the connection object data exists and the Tab Color is set and also we see the random Tab Color from the Inherited Values from the Connections-Folder. The result is correct, because the Default value overwrite the inherited value.

Then using Data Optimizer:
It finds some inherited values from the Connection properties to correct them.
After that, in the Display-Default Values on the connection object still data exists, but Tab Color is set to random. And the inherited value was corrected to a Folder between the Connections-Folder and the Connection object and has specific Tab Color.

We lose the Tab Color, because the Default value overwrite the inherited value.
I think the data optimizer correct the Inherited Values, but then a Default Value exists and that was the same Value than the inherited value, it could and should delete the Default Value and especially do not set the tab Color to random.

Regards,
Sandra

Connection History Automatic Export

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Hi,

Can I please request that the connection history to be automatically sent to an external logging platform? 

Security and auditing now is absolutely critical and manually exporting the logs and reviewing is painful.

A syslog feed would be ideal.

Kind regards,


Richard

No access to Security Groups post 2016 upgrade

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Hi,

I have just installed 2016, created new database, exported old data from 2015 and completed a import. All data is accessible including credentials, connections and Ext Apps. But...

Tools>Security Groups and Tools>Assigned Security Groups options are greyed out.


.png   No Security.png (Size: 9.79 KB / Downloads: 2)

Kind regards,


Richard

Users cannot see connections after transfer from 'file' to 'database'

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Hi there,

I’ve been using ASG RD for years with pleasure Smile . Just moved from one company to another a few months ago and convinced my team to use the product.

I’ve installed the trial version at first and created a bunch of connections and credentials on the ‘file’ environment.
I then bought the license, installed the license on the ‘file version’ to be able to export all my connections in a rde file.

I installed the last version in database mode onto a sql express server. I imported the rde file into the database with success.

But… When I create now a new user, he can connect, but he CAN'T see any connection or credential from my import.
And if I create a new connection or folder, he CAN see it !!

What am I supposed to do ? To re-create all my connections ? And does that ensure that all new users (AD) will see the connections ?

All the connections are public, and the new users i create are in Administrators Security Group...
Some of the new user are not on the same domain as the database and i used 'add local user account' to security groups by copy/pasting the key generated by the client. And they are able to connect to database environment as they can see new connections...

What do i missed ? Sad


TIA for your reply,

Best regards,

cannot multi edit or UN multiedit connections.

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I accidently multiedted a group of servers. I don't want my local resources shared on everything i connect to. However unchecking these boxes and pressing save doesn't seem to return the to normal. Even when i click the pink box to make it apply to all underneath.

Stop the metaFram presentation Server Client from installing

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When I launch the ASG remote desktop program it Starts up MetaFrame Presentation Server Client install
How do I stop this from Happening?
I have uninstalled the Citrix application from my PC but this tries to install it again every time I launch ASG

Thank you

SQL Import

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Is there any way to import/synchronize data from an external SQL database?

We do maintain a list of our systems in a central SQL database (connected to an application) and we want to generate all RDP information from those values.
I was able to create Items but not Properties.

I am using 2015 version.

Thanks!

ASG Serverdespription is missing in the new version (2016)

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Hey guys

We updated the ASG RemoteDesktop from 2012 to 2016 and I`ve got a little question about it:
If I got with my mouse on a server (I don`t klick on it) it showed the server despription in the version 2012. Is this function in the new version not enabled or is there any posibility to enable this function again on the new version?

Dear regards

Simon

RDP Protocol Error 2056

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Hi,
Since we migrated to Win10 we had an error when we try to connect to a terminal server. No problem to connect to a standard server with RDP, no problem with Win7. Only terminal servers (win2008r2 or Win2012r2) from Win10.

We use ASG RD 2016. Extra info: no problem if we use mstsc.exe.

Complete error (see attachment):Return code 2056 "The remote computer disconnected the session because of an error in the licensing protocol"

Thanks in advance

.png   Capture.PNG (Size: 11.73 KB / Downloads: 1)
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