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Domainname/%username%

We manage a lot of different customers and up til now we log in with Domainname/Administrator on all servers (domainname is different for each client) What we want to do is set the credentials to...

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Programm Absturz bei vielen offenen Verbindungen

Hi, ich hätte ein Problem bei dem ich nicht richtig weiter wüsste und ggf. Unterstützung bräuchte. Auf 2 von 10 Rechner wo ASG genutzt wird taucht das Phänomen auf, dass ASG so einfriert, dass es...

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You've forgotten to configure DSMPlugin settings...

Hi, I configured UltraVNC v1.2.3.0 server to use SecureVNC 2.3 DSM plugin (SecureVNCPlugin64.dsm including by installer). I configured ASG to use that plugin:  However when I try to connect using ASG I...

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VMWare - sync - Connection Protocol

When using VMWare sync with VSphere the VMs get discovered but every VM automatically gets RDP as Connection Protocoll. Is there a way to make this change to ssh depending on the "Guest OS Version" ?...

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Reconnect all and Overview thumbnails not working

Runs ASGRD 2019 (12.0.6504.1) on Win10. Sometimes ASGRD hangs (suddenly unresponsive - often seems when I change away from the app and then back, but not sure this is the case every time), but anyway...

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ASG-RDP--12.0.6504.1 License-please

Can you please do share the license for ASG-RDP--12.0.6504.1 if you have? Regards, Srikanth

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ASG 2016 NLA Message

Good Afternoon, We are currently running on ASG 2016 9.0.5312.1 where our subscription ended mid 2017. During a migration of some servers its a requirement to activate network level authentication for...

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ASG-RemoteDesktop 2019 and NLA

I'm running ASG RD 2019 on a Windows Server 2019 and have the same error, which appears so long time in different versions of ASG-RD: The remote host need network level authentification, but your...

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Umgebung fehlt bei jedem Start als published app

Hallo, ich habe den ASG über Citrix XEN Desktop als published app veröffentlicht. Nun kommt bei jedem Start die Frage nach der Umgebung obwohl die mehrfach konfiguriert wurde. Das Profil wird auch...

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ASG 2012 SQL -> ASG 2019

Hi all - I have a ASG 2012 install that uses MS SQL for the configuration.  I purchased ASG 2019.  Do I need to do anything to the database to support 2019?  I'd like to maintain connections and...

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Error on loading plugin

We are using AppV package of ASG 2019 patch 4 and found "error on loading plugin" (Find attached screenshots) issue for  users i.e. 8 dll plugin-dll are failed to load. Action taken: * uninstalled ASG...

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ASGRD SSH public key for multiple Users

Hi  Is it possible to save an ssh environment with public keys for all Administrators in ASG?  The issue is, that our AWS Linux-Servers all need public key authentication. Every admin needs to download...

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persönliche Daten für anmeldeeinstellungen

Hallo, wir nutzen die neuste Version von ASG inkl SQL Server. Wie ist es ermöglicht werden, dass die Nutzer ihre Persönlichen Anmeldedaten für Verbindungen nutzen können? Aktuell ist das bei den...

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ASG RD winodw incorrect

Hello, ASG RD, These days, ASG RD window is shown incorrectly on ASG RD, when I tried for "folder" / "Connection" / "Credentials". The screenshot will be uploaded. While ASG RD worked fine on my...

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ASG vs. Thycotic Secret Server Plugin | Massive Logs & Performance Probleme

Hallo Zusammen,  Produktinformation ASG-RD: Version 12.0.6504.1 (ASG-RD 2019 - Patch 6) Produktinformation Thycotic Secret Server: 10.7.00000059 Architektur-Applikation: Windows Server 2019, 8 CPU á...

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Pleasant Password Server selektive Synchronisation von Einträgen

Guten Tag, wir sind gerade dabei den Pleasant Password Server mit ASG zu verbinden. Leider synchronisiert er immer alle Einträge des entsprechenden Users aus Pleasant ins ASG. Daher nun meine Frage:...

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Navigation pane closed cannot re-open

Hi - new user to ASG.  using v-2017 I managed to close the navigation pane and cannot re-open it.  I can access all the servers through the navigation globe icon in a drop-down cascade but it's a real...

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Security Inheritance Not working

I am having an issue on folders that originally had specific permissions, after the permissions are removed the inheritance from the folders above dont apply to it. Any idea on how to force\restamp...

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Applikation stürzt immer wieder ab

Sehr geehrtes Support Team, es passiert mir immer wieder, dass mir von Zeit zu Zeit mein ASG  einfriert. (Programm reagiert nicht mehr) Ich kann nicht einmal sagen was das auslöst.  Ich habe in...

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VRE to RDE files

Hello, I have VRE files from older version VisionApp 2011 and I want to translate them to RDE files, so I can use them with 2019 version. What is the way to do that? Thanks in advance, Katarina

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