Recent Credentials and Favorite CRedentials
We have hundreds of credentials. We would very much welcome a feature to "Connect as recent credentials" so we can rightclick a connection (in Navigation or Find) and instead of selecting "Connect...
View ArticleSuggestion: Browse credentials
When you have many hundreds of credentials organized into folders, and you use the "Connect to..." context menu to select a credential, it is very tedious to browse them via the rightclick menu as you...
View ArticleWindow position not being remembered
Hi there, I'm having an issue where the window size/position of my main window is not being remembered when I launch the program. I'm using ASG-RD 2016, but I had the same behavior with ASG-RD 2015 as...
View ArticleDrive redirection mit Citrix
Hallo, ich verwende ASG 2015 auf einem 2012R2 Server. Ich hab das Problem dass die lokalen drives mit Citrix nicht in die RDP Session gemountet werden. Im VisianApp ist unter RDP und ICA alles gesetzt....
View ArticleThe Automatic reconnect could not be started because of some invalid input...
Hi, I am here because ASG replied to me by email to find a solution to my problem. So to all of you the money I spent to renew my support should be depositing in your bank accounts. I have 2016 ASG...
View ArticleBulk Import of User Credentials via .CSV or text file
Hello, I'm inquiring to see if there is a way to bulk import User accounts into VisionApp from a file such as a .csv. During my company's onboarding process we need to make hundreds of end-user...
View ArticleInstall Instructions
Hello, We are currently running ASG Remote Desktop 2012 Patch 8. We purchased the latest version so we could upgrade. I believe the latest version is 2016 patch 3. I need the installation and...
View ArticleConnect with Options... shortcut keys
Is it possible for you to assign shortcut keys for the "Connect with Options..." options, fx so pressing Ctrl while connecting to a connection it will Connect to Console? Right now you can rightclick...
View Articleneue Software keine Verbindung zu alter 2010er Datenbank
Hallo, wir haben die neuste 2016er Software mit Patch 3 installiert. Vorher nutzen wir die 2010R2 er Version mit externer Datenbank. Mein Vorgehen war jetzt wie folgt, erst habe ich die Datenbank...
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ASG 2016 Silent Install/ Uninstall
Hi ASG Support, I've found a few posts about this topic but no official ASG KB article. Also the .exe is not documented. So I do that for you For us is this a really important topic and I think for...
View ArticleFeature request : multiline for tabs.
Hello, Thanks for this great product.! I'm always connected to more than 10 servers and playing with the two small arrows is very annoying. it would amazing to have two rows (or more) for the tabs....
View ArticleASGRD2016 Patch4 Issue
Just launched ASG RD 2016 Patch 3 and was notified of an update. Downloaded update, closed ASG RD, and ran patch 4 update. It says "Data file Damaged, your data file could not be read properly. DO you...
View ArticleVisionApp absturzt nach Copy Paste
Hallo, ich habe sporadisch immer wieder abstürzte vom VisionApp 16 wenn ich etwas in die RDP Session Kopiere (Text). VisionApp friert dann ein und dann geht ca. 30 Sek. nichts mehr. Kann mir jemand...
View ArticleMy connected sessions are not there after my pc reboots
Hi I have ASG rd 2016 and if I have multiple or even 1 session connected to remote servers and my pc reboots because of windows updates or crashes after the reboot when I launch ASG id does not...
View ArticleDownload links and contact links
I work for a large Aus Gov agency. We were planning to buy ASG RD and wanted to test out the product. Going to your homepage, there are download links, great. Links are on this page:...
View ArticleCustom credentials with docked quick connect w/autohide
When you in Quick Connect use custom credentials (the one you type in using the [...] button) the credential-dropdown changes to "Custom". If you dock Quick Connect (fx in the lefthand side) without...
View ArticleUpdate 4 verlangt neue Lizenz
Hallo. Nachdem ich das Update 4 für RD2016 installiert habe verlangt es eine neue Lizenz? Wieso ist das so? Gruss RolandU
View Articlemissing license
Hi, we orded a new license. but we can download the software but not the license
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Slow ASG Remote Desktop 2016 - Startup - Take more than 3 minutes.
We have recently preparing to migrate from ASG 2012 to ASG 2016 (9.05312.1). Our new ASG Remote Desktop 2016 application takes more than 4 minutes to display the menu items & icons (quick launch,...
View ArticleDropDown Menu disappear from toolbar with User Rights
Hello, in ASG Remote Desktop Versin 2016 9.0.53.12.1 the "Navigation" (world symbol) drop-down menu disappear in the "Administration toolbar" with User rights. That mean with an admin it works. But...
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