ASG2016 error closing online help
Version 9.0.5306.0 I opened Help. When I try to close the Online-Help tab or window, RD displays the following error & the window does not close. I have to close RD to remove the window. It did...
View ArticleRename in Favorites possible with read-only access
Hi, I'm implementing ASG 2015 for my collegues. We use a SQL 2012 database to store all connections and I've activated User Permissions A small team is member of the build-in group Administrators to...
View ArticleASG RD 2015 startet nicht mehr
Seit heute startet das Programm nicht mehr. Deswegen habe ich den letzten Patch eingespielt mit dem Ergebnis, dass das Programm in der Profilanmeldung stehen bleibt. Beim klicken auf "Anmelden"...
View ArticleGoto item no longer working + old ones
Hi, We still have some problems with ASG RD The First one is new, the other are old and we learned to live with it, but still with a lot of anoyances especially point 2. 1. since 2016 patch 2 (did not...
View ArticleASG 2016 Check for Updates
Hello, I am looking for a way to disable check for updates for all of my users for 2016. I saw a post for 2015 about using registry keys but I tried that and it didnt work. Any way to set this by...
View ArticleASG RD 2015 protocol error 50331656 on Windows 10
Hello, I have a user who is experiencing an RDP protocol error (Return code: 50331656) when trying to connect to any of our servers. mstsc works normally from this machine, and he's able to use ASG...
View ArticleProblem bei Migration ASG 2015 - ASG 2016
Hallo zusammen, wir konnten problemlos die aktuelle Version ASG 2016 (inkl SP3) installieren und lizensieren. Beim ersten Start von ASG-2016 findet der Client auch die vorhandene Umgebung vRDDb2015...
View ArticleAD Synchronize not working
If I enable "Delete Objects - Delete object if object does not exist" it will delete all of the AD objects I just imported with the AD import. Also If I delete one object and Synchronize now it does...
View ArticleData Optimizer purging External Apps from Connections
Version 9.0.5312.1 The Data Optimizer is removing the unique External App definitions from Connection objects. I re-ran the Data Optimizer until there were no items found. Then, I created a...
View ArticleThe used account has no permission to start the program
We are running ASG 2015, and today nobody can open the program. We think somebody has enabled the permissions option but has not set any specific permissions. I read that we can disable the internal...
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Delete Key & Find Field
Hello, I have this mistake If I use delete key to cancel a wrong character in the field "find" in Find Items tab the program asks if I want to delete selected items. It is correct? Which Item the...
View ArticleCannot connect to databases
We are making the jump from 2011 to 2016. We were able to install 2012 and get that working fine. However when we go to create the new database for 2016 we are having issues. 1) when it tries to...
View Articlemuliple Users connecting to same environment
Hi is it possible to configure ASG to allow for 1 master file (list of RDP connections) to whichh the whole team can connect but only 1 person has access to update? we have an SQL server configured...
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Missing Advanced Connection Properties
I am using the latest version of ASG-RD 2016 (Patch 3). When I create a new connection or edit an existing connection, I am missing the advanced connection property trees (VNC, ICA, SSH, etc.). I can't...
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ASGRD 2016: Pressing 'Delete' in Find dialog to clear inputfield deletes...
ASGRD 2016 Patch3 (also a problem in ASGRD 2015) When pressing 'Delete' in the Find dialog to clear the Attribute inputfield (when its content is selected) prompts to delete a connection instead of...
View ArticleBeim Start unbehandelter Fehler nach Umstellung der OU Struktur im AD
Guten Tag Nachdem ich im AD die OU Struktur umgestellt habe und Computer in die neue OU verschoben habe, kommt nun dieser Fehler. Es war auch ein Computer dabei, welcher in den Favoriten angesiedelt...
View ArticleExport and Import Credentials
Hello, I need help to export and import credentials. When i export credentials from one user (.rde format) and i import the file to another user the original credentials disappear. There is a way to...
View ArticleASGRD Update Patch 3 Fehler
Hallo, ich wollte gerade meine Clients auf ASGRD Patch 3 Updaten, bekomme aber den Fehler: "Fehler beim Überschreiben der Datei c:\program files (x86)\ASG-Remote Desktop 2016\AxMSTSCLib.dll" Setup mit...
View ArticleShared Database Problem
Trying to setup a shared database for coworkers with ASG-RemoteDesktop 2015. The program is installed, configured on SQL 2008 server, & I have no problems using it. I'm attempting to get...
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Anmeldeeinstellungen für private Objekte können nicht gesetzt werden
Hallo Zusammen! Wir haben ASG Remote Desktop in der Version 9.0.5266.1 im Einsatz. Die Benutzer greifen über eine zentrale SQL-Datenbank auf die ASG-Daten zu. Nicht Admin-Benutzer haben das Problem,...
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