Permission to perform Administration (Windows)
For my users who are not members of the Administrator role the option to restart a server via Administration (Windows) is grayed out. Any way to enable this for non-admins?
View ArticleThycotic sync debug
Hi, We are implementing Thycotic as a password source. Can we enable advanced debugging for the synchronisation of thycotic? when executing the sync command from the command prompt, the log says :...
View ArticleUpgrade from 2018 to 2019
We upgraded our vision app from 2018 to 2019 and alot of our users have lost the ability to right click. Is there a new setting that needs enabled to make this work?
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ASG RD DB performance issues
Hi Unfortunately we are currecntly experiencing quite some performance issues. When opening the application, entering changes or closing the application it completely freezes or pops out sql errors....
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connection test successful - login fail
Hello, there is a user in my company, that connection test was successful, while login failed. How can I check reason, troubleshooting for him? Thanks. Environment: ASG RD 2018, SQL server 2016 Users...
View ArticleError with Remote Powershell
Hi there, we wrote a script to handle (create/modify/delete) RDP connections for newly deployed servers using Ansible. The script works fine when ran within a user session/GUI, but any attempt to use...
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ASG-RD wird unbrauchbar beim öffnen einer HTTPS Seite
Hallo, ich habe ein komisches Phänomen. Ich habe es aktuell mit 2019 Patch 6 und 2020 versucht aber beide zeigen das selbe verhalten. Andere Kollegen sind nicht betroffen nur ich ganz alleine. Ich habe...
View ArticleASGRD 2020 with VMWare sync
I've got this working with the synchronization with vCenter now but... if you try to use the remote console it will not work for vsphere version 6.5... instead it crashes ASGRD. The latest app update...
View ArticleSecurity Alert = PuTTY Process + Plain Text Password
We’ve been very satisfied users of Remote Desktop for several years (thank you for producing it!) and that’s one of the reasons why I was very surprised to receive a high priority alert from our...
View ArticleVery slow loading via VPN
Hello, We migrated from Visionapp Remote Desktop 2012 (7.1.3830.0) to the brand new last version of ASGRD 2020 (13.0.6667.1) with databases hosted on the same SQL server. By VPN, when we start 2012...
View ArticleIssue with connection to :Port
Hello, there is an issue when you need to connect to IP:Port. With Quick Connect it works all well, but when I create a connection or select Use full connection properties, I get error: Connection...
View ArticleShared Connections with Non-Shared Personal Credentials
I watched the video tutorials on the forum but had a question about a shared environment. My department shares a server with applications. We would like to setup ASG to share common connections but not...
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ASG 20 - KeePass funktioniert nicht
Hallo ! Bitte um einen Tip, unter ASG 2019 funktioniert KeePass. Habe nun die aktuelle ASG 2020 Patch 1 installiert und bekomme KP nicht zum Laufen. Es sind alle Einträge ident ASG 2019 gesetzt,...
View ArticleThycotic Sync
Hi Team, I have some questions about the sync between thycotic and ASG. Does the startup of automatically trigger the sync? if there is a possibility to schedule syncs? how can we set a schedule to...
View ArticleMulti-factor authentication
Does the current version of ASG provide the ability to use MFA when connecting to a device, and if not is there a plan to implement this going forward.
View ArticleASG RD 2020 is SQL Express not Included
I'm trying to do a local test install but noticed the option for SQL Express was grayed out. Why is this?...
View ArticleNot able to multiedit (greyed out)
Hi - Created a personal credential - MultiEdit Childs on a folder to make the credential default - Credentials - General Default values * Set Usage -Default *Credentials - (here is where I usually...
View ArticleVMware console - ctrl+alt+del
How do I send ctrl+alt+del to a VMware console in ASGRD (HTML5 console)? Looks I'm too dumb to figure this out. Or is that really not implemented?
View Article(Not Responding) Error
I have been experiencing where ASG-RemoteDesktop 2020 will Crash and hang. At the top of the title bar it says (Not Responding). I do not know how to trouble shoot what is causing this to lockup. I...
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Identity duplication after domain migration
We are in the middle of an AD domain migration project. Accounts from source domain were sync’d to the target domain, including SID History. We noticed ASG is creating a duplicate identity in the...
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