ASG Desktop 2017 - MSSQL AlwaysOn support
Does ASG Remote Desktop 2017 support MSSQL AlwaysOn? When I test failover from one AG to another AG, the application are not able to connect.
View ArticleOpen Connections Auto
Is there a way to have asgrd 2017 open certain connections automatically when starting the software?
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SSH Gateway support?
How to configure a connection to use an SSH gateway? Thanks! asrdCommando
View ArticleFind slow response
Hi, I have recently upgraded my ASG from 2012 to 2018 and i have noticed the response speeds of Find is much slower in 2018 than 2012. up to two or three seconds to respond, compared to 2012 where it...
View Article2018 very slow
After we have upgradet to 2018 version from a 2017, our system runs very slowly, when the program is open. If we close the program, our system will run smoothly.
View ArticleConnections being removed
I am just a user of ASGRD-Remotedesktop 2015.....we have a directory structure for our environment and it probably has 500+ servers within it. I added a folder which it allowed me to do but when I went...
View Articleupdate von 2016 auf 2018
Hallo ich möchte mein ASG Remote Tool von 2016 auf 2018 updaten. Leider wird mir die Funktion beim Start des ASG Remote Tools nicht angezeigt. Wie kann ich dies wieder aktivieren das das Update...
View ArticlePutty Session Manager in Multiuser-Umgebung
Wir arbeiten seit ca. 6 Monaten mit einem erweiterten Benutzerkreis mit ASG Remote 2017, Version 10.0.5564.0. Dieser Benutzerkreis nutzt intensiv die SSH-Verbindungen. Da können die Putty-Einstellungen...
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KeePass Plugin Frage
Hallo, wir testen derzeit das KeePass Plugin und hätten eine Frage zur Funktionalität: Ist es korrekt, dass die Credentials (Benutzer / Passwort) zuerst über die Keepass2 GUI angelegt werden müssen,...
View ArticleASG API
Several years ago I raised the question to see if there was an API for ASG and was told at the time that this was in the planning and there would be one available. I would like to know if the API has...
View ArticleASG 2018 - ports needed for Active Directory sync
Hello Support forums, I am trying to get ASG 2018 Active Directory sync to work. it works for all but 3 of my domains and i think i need to fing out which port is missing. So, i need to know what ports...
View ArticleUnhandled Exception after applying Windows updates (mar '18)
Not sure if it's related but we applied Windows updates (to SQL server and clients). Now none of our engineers can get into ASG. We restored the DB to our Friday backup and everyone could get in for...
View ArticleUpgrade from 2015 to 2018
Hi Folks, I am upgrading from Remote Desktop 2015 to Remote Desktop 2018 and when I connect to my ASGRD database it tells me it needs to be upgraded. I opt to upgrade the database but it is asking for...
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issue with Separate window
Hello, when I want to open connection in Separate Window I start with ridiculously small window. When I try to make it bigger or maximize it, the size of RDP is limited to very small portion of the...
View Article64bit version installs and overwrites x86 folder app?
Hi, I've just installed the 64bit version for the first time (ASGRD2018_Patch3_x64_Setup.zip). Although the description said I could install it side by side with the 32bit version, I noticed the...
View ArticleCVE-2018-0886 and ASG Remote
Hi, I would like to know if ASG Remote desktop needs to be updated following March 13th patches to RDP/CredSSP protocols in Windows. https://support.microsoft.com/en-us/help...ch-13-2018...
View ArticleASGRD don't restore connections after crash
If ASGRD crashes (for whatever reason that might be), when relaunching it it don't reconnect connections, not even the connections that was restored on startup the last time it was started. - Can ASGRD...
View ArticleThycotic Server Plugin
Hallo, wir testen derzeit das Thycotic Server Plugin. Wenn wir neue Einträge im Thycotic Server anlegen, werden diese erst nach einem manuellen "Jetzt synchronisieren" übernommen. ( Rechtklick auf...
View ArticleUnable to connect to RDP session after install of ASG-RD 2018
I've been using ASG2015 without issue, every time I attempt to upgrade (2016,2017, now 2018) more than half of the connections stop working. This time I installed 2018 fresh and manually entered...
View Article[solved] sql-rights for daily use in ASG RD 2017
Hi at all, I try to change the authentication to the database in the environment to integrated authentication. The connection test is successfully, but whenn I connect to the environment the login...
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