evaluation period was too little
Hi After 13 days (today) the application tells me the 30 days evaluation period is over. The evaluation has not been completed yet. I tried to Change the licence to Freeware to complete the evaluation...
View ArticleCredential setting not saving
ASG RD 2017. I have multiple levels of connections and all are sorted by the two different domains that I am managing. Once I had it all setup it all worked fine until I restarted the app. Then it...
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Bug: Unable to close right-click menu when connected to server
When I am connected to a server through RDP, I am unable to close the right-click menu of the server tab. I am forced to press "Properties" or any other option and hereafter close the window. It is not...
View ArticleLizenz erweitern
Guten Tag zusammen, wir haben 5 Named Admin Lizenzen und nun eine zusätzliche gekauft. Wie können wir die Anwendung jetzt mit 6 Anwendern betreiben? Man kann unter "Neue Lizenzdatei importieren" ja nur...
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Bug / Error in 2017 edition. Command based csv import seems to overwrite sync...
Hi We have been using CSV based import and sync since ASG-RD 2015. After we upgraded to the 2017 edition we started seeing errors in the nightly sync. Command that runs: "C:\Program Files\ASG-Remote...
View ArticleClose RDP forces log off
Is there a way to set it so that when I click the X on the rdp tab, it logs me off rather than disconnect my sessions? If so, please provide the steps. Thanks
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Symbols on right upper corner
Hello, can somebody tell me how to disable the Icons on upper right Corner. Since view Days and not on all RDP Sessions i have an "Microphone and Refresh Icon" over the Time Filed in RDP Session...
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VMware Sync in ASGRD 2017 Patch 2 missing IP/MAC
Hello all, I just updated to Patch 2 for 2017, as I wanted the fix for the Notes Field being imported into the Description field in ASGRD to make Searching a bit easier. I then did a resync on our...
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Connection Oddities in 10.1.5713.0
Greetings. I like to think I've got ASG RD 10.1.5713.0 correctly set up, but ....... When I try to launch an RDP connection which is synchronized through AD, I'm prompted for creds. That's funny, I say...
View ArticleVNC - Secure DSM Plugin
Hallo zusammen, bei uns wurde eine neu VNC Version ausgerollt. bei der in den Optionen nun das DSM Plugin (SecureVNCPlugin64.dsm) aktiv ist und nicht dekativiert werden darf. Seitdem kann ich mich mit...
View ArticleASG-RD 2017 client tries to connecto to DB on port 445
Hi We have one single user that is unable to connect to the ASG-RD database. 2017 Patch 2. He is using the same environment config as the rest of us. But for some reason his client tries to connect to...
View ArticleAutomatic Login using HTTP(s) connections
Hi all, we were wondering if there is an option to allow to storage of credentials used in http or https connections in Vision App? you can assign credentials like you would for any other RDP...
View ArticleASG-RD 2017 - Automatic Export on EXIT
Hi, is still possbile to Automatic Export configuration on Application Exit? I use ASG-RD 2017, on multiple PC (home, work) and I would like to always have all connection updated on all PC. Many Thanks...
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Berechtigungen/Verbindungen nach Versionswechsel -> Verschiedene Objekte?
Hallo zusammen, folgendes Szenario: Ich habe von ASG 2015 (8.0.5034.1) Clientinstallation auf ASG 2016 (9.0.5385.0) Serverinstallation (2012 R2) mit SQL DB gewechselt und hierbei die Verbindungen des...
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Internal User Authentication does not work in offline mode
Hi, I have an issue with Database Mode and Internal user authentiction. I login to ASG using Internal User, and the I activate to "automatic save Offline data when endind application in database mode"....
View ArticleNLA issue with ASG 2015
Hello, First post. I was trying to find the right post about NLA issue. Didn't find it. I'm running version 2015 8.0.5091.0, what can I do to support NLA ? How can I find the patches for that version ?...
View ArticleRestore credentials
So somehow a folder with a lot of public credentials disappeared from ASGRD, maybe somebody accidentally deleted them. Is it possible to restore these in partial from a normal SQL backup of the...
View ArticleProblem mit Feature "Alle abmelden"
Hallo zusammen Ich habe das Problem, dass ich das Feature "Alle abmelden" über Rechtsklick > Administration > Alle abmelden nicht nutzen kann. Wenn man drauf klickt, passiert einfach nichts, es...
View ArticleCredentials not passing through to SSH
Hi, I have different credentials set up for different systems I access via ASG 2017. I changed these every month, but this month, when I updated the credentials to my SSH sessions, it does not appear...
View ArticleWindows Event-ID 4005 when Using ASG
Hi folks We are using ASG Remote Desktop 2017 (Patch2). Since two days, we cant establish RDP-Connections to Servers where the Remote Desktop Service - Server-Role is installed. Every time we try to...
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