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Printer Redirect not working
When I connect to a Remote Desktop I do not get all my printers redirected. If I connect to another RD, I get some of my other printers redirected. If I use Windows standard MSTSC - all of my printers...
View ArticleMigrate Userdata to other Domain
Hello Forum We need to migrate the ASG-RD 2015 DB to a different Domain. The User-Accounts in the new Domain are migrated with the SID-History but the Personal Login Credentials are not able to use. Is...
View ArticleASG authentication SQL - Domain and non domain enviroment
I currently have a single license for ASG, I am looking to roll this out to our global support user base. I have setup a MS SQL server and a database. I can connect to the database fine from a...
View Article"Your credentials did not work"
Hello, I know that VisionApp uses the underlying RDP client where it is installed. We are more and more not able to use saved credentials in VisionApp, some servers it works, some it does not. The...
View Articleconnecting to password manager pro
Hello, Is it possible to connect VisionApp to ManageEngine Password Manger pro? https://www.manageengine.com/products/pa...anagerpro/ Thanks JCL_DOT
View ArticleVision App 2011 -> ASG remote desktop 2016, need license file?
Hello, I am trying to eval ASG remote desktop 2016, and I want to import my data from the VisionApp 2011 that I would be upgrading from. As I understand it, I would first need to go to 2012 and upgrade...
View ArticleAutomatically refresh objects
Hello, I would like to know if automatically refresh objects in "Navigation" pane and "Find items" menu. The last version seems to be solve this issue but when I update object, this one can't updated...
View ArticleUsing ssh connections with putty, got scaled characters for terminal
Hi folks, I have installed Version 2016 P4 and I have the problem connecting with ssh (putty) regarding the characters used. Changing window size the characters get scaled in or out. Behavior in putty...
View ArticleLoosing settings
Running ASGRD on a W2K12R2 RDS server. Our non-ASGRD-admins (regular users) are having issues with loosing some ASGRD settings from time to time. Quick connect: dialog sometimes doesn´t popup when...
View ArticleWhite-spaces in search function (ASG-RD 2016 P4)
Hi ASG-RD Support, would it be possible to also add the "White-spaces" Feature which has been implemented to the QuickConncet Function in ASG-RD2016 Patch 4 to the search function? Taken from the Patch...
View ArticleLosing Notification Window
When I have my laptop in Presentation Mode and I reboot a machine that is open in AGS-RD 2016 it would normally come up with a popup window about the lost connections, but when in presentation mode the...
View ArticleWindows Insider 15002 Breaks RD again
Was updated last night to 15002 on the Fast Track and found I was unable to RDP to anything via ASG. I did try to replace the mstscax.dll like in the past, but no go. Running ASG 2016 9.0.5385.0. Using...
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SQL Compatibility Matrix
Hallo zusammen, leider habe ich bisher vergeblich nach einer Übersicht gesucht die sich auf die Kompatibilität zwischen ASG Remote (VisionApp) und der darunter liegenden SQL Version bezieht. In meinem...
View ArticleGoto double click does not work anymore
Hi we are still using version 2012 and want to update to 2016. we did a test upgrade and now found out, the "Goto" from the search box is not working with a double click anymore. Right-click + Goto...
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Navigation
Lost all my settings for servers and credentials. I might have changed something in view. left pane with all servers and list is gone. nothing happens under admin-navigation as well. Please help...
View ArticleLost rights after installation on W2012 server
We are using ASG 2016 on 2 W2008 R2 servers without any problems. Yesterday I installed ASG2016 on a W2012 server and for all the users including myself most options are greyed out: Environment - all...
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Always "connecting"
My OS is windows 8.1, ASG-RD 2016 works fine in the past. But these days when I connect my server via RDP, it always "connecting". And, when I try to exit the application, I found the main window...
View ArticleLogging der Sessions
Hallo zusammen Wir nutzen ASG-RD 2016 (9.0.5306.0) um damit verschiedene Kundensysteme zu administrieren. Dank dem Verbindungsprotokoll kann man ja nachvollziehen wer wann auf welchem System war. Gibt...
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HTTP/S Protokoll Skript Fehler
Habe eine neue Verbindung mit http://Servername erstellt. Beim öffnen kommt immer eine Scriptfehlermeldung. Wenn eine Externe App erstellt wird mit dem IE und Parameter http://Servername klappt alles...
View ArticleEnvironment lost everytime i restart ASG-Remote Desktop
This started yesterday, and i have not been able to find the root of the problem. Everytime i start ASG-Remote Desktop i have to setup the environment again. I connect to a MSSQL. Once i connect to the...
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