Hi support team
I have a licensed ASG-Remote desktop 2018 as you can see I these both attached files. I’m working perfectly until today, when I tried to start my software and came to me the freeware message. I felt this message was very strange, because I paid for a 1y license in the beginning of this month and since this date I applied my license on my software.
As you can see in these following screenshots, I’m facing a lack of license on ASG Remote desktop 2018. When I try to insert my lic again comes to me this error message, something that was not happening until yesterday. My computer don’t passed for any update or modification.
Attachement (2018-04-23 08_14_59-Clipboard.png)
I tried to insert this same license on the software help. I faced this strange message below. I also tried to update my software for a most recent version available in the ASG webpage.
Attachement (2018-04-23 08_16_29-Clipboard)
Kind regards
Gustavo Oliveira
![.png]( "PNG Image")
2018-04-23 08_16_29-Clipboard.png (Size: 237.62 KB / Downloads: 2)
![.png]( "PNG Image")
2018-04-23 08_14_59-Clipboard.png (Size: 93.76 KB / Downloads: 2)
I have a licensed ASG-Remote desktop 2018 as you can see I these both attached files. I’m working perfectly until today, when I tried to start my software and came to me the freeware message. I felt this message was very strange, because I paid for a 1y license in the beginning of this month and since this date I applied my license on my software.
As you can see in these following screenshots, I’m facing a lack of license on ASG Remote desktop 2018. When I try to insert my lic again comes to me this error message, something that was not happening until yesterday. My computer don’t passed for any update or modification.
Attachement (2018-04-23 08_14_59-Clipboard.png)
I tried to insert this same license on the software help. I faced this strange message below. I also tried to update my software for a most recent version available in the ASG webpage.
Attachement (2018-04-23 08_16_29-Clipboard)
Kind regards
Gustavo Oliveira
2018-04-23 08_16_29-Clipboard.png (Size: 237.62 KB / Downloads: 2)
2018-04-23 08_14_59-Clipboard.png (Size: 93.76 KB / Downloads: 2)