ASG-RemoteDesktop 2015 patch 10 can't reset layout

I am in database mode and I no longer see the URL bar in HTTP(S) connections, nor do the icons change to show that I have connected to a server. I have tried to reset the layout, but it doesn't seem to help. One of my colleagues was able to resolve the same issue by resetting the layout. He and I are sharing the same database. Any suggestions?

Thanks in advance.